Manage project risk by actively seeking potential project problems using a checklist approach. Having identified the risks then perform effective project risk management.
There are many reasons a project will fail to deliver as expected, such as being late or over-budget. Project failure is such a problem that the project manager must actively manage that project risk. This should be done as part of the project planning process and subsequently through project active risk management.
Project Problem Checklist
The project problem checklist is a simple planning tool to help the project manager identify project risks early and take action to avoid or reduce the chance of the risk becoming a problem. A simple categorisation of potential problems is: people, process and technology, with people often being the area with the most significant potential for causing project problems. Use the following checklist as a prompt for project planning.
Potential People Problems
Wrong resource (lack of training, experience or expertise) identified for task
Resource unavailable when needed
Project is under-resourced or lacks specific needed resource
Project team working relationship generally or in specific cases is not effective
Poor project team working or communication with third party suppliers
Project team does not have access to expertise and external support
Decision-making processes and authority is not clear for project team, project board or stakeholders
People are not empowered to make appropriate decisions or do not have the personal authority to do so
Wrong stakeholders or specific stakeholders identified
Unclear communication with stakeholders
Ineffective engagement with stakeholders
Passive resistance by stakeholders who do not see the benefits of the project or do not support it
Project structure is unclear or with undefined lines of communication, interaction and decision-making
Unclear or undefined process for escalation of project issues (scope, financial, resource...)
Prioritisation for people is unclear with potentially competing priorities
Resource conflicts
Potential Process Problems
Project methodology or approach is not clear or well-defined
Project control mechanisms (change, documentation, configuration....) are not selected or inappropriate
Processes defined for escalation, especially with third party suppliers
Unclear project reporting process [to whom by who, what, when]
Clear process for contribution to project by external groups that contribute to project but may or may not be part of the project team (quality, compliance, infrastructure, network...)
Relationship of project deliverables with organisation's quality management system or service management
Process for managing paper or electronic documentation and approval
Access to information or related system, especially for new project team members
Training processes for staff to comply with procedures or to obtain foundation level of knowledge for project tasks
Potential Technology Problems
Just released technology that may suffer from teething problems
Technology that needs to integrate with other technology and that has not been proven yet
Technology performance, availability, capacity or scalability is less than required
Technology resilience or redundancy is less than needed (ability to continue after a fault)
Technology does not exist yet i.e. potentially will be late, is new and consequently untried
Project Risk Management
Working through this checklist during project planning will help to form a more complete and resilient project plan. This work will help to ensure a successful project by identifying potential problems and dealing with them early.
The copyright of the article Project Risk and Identifying Problems Checklist in Business Project Management is owned by Roger Lever. Permission to republish Project Risk and Identifying Problems Checklist in print or online must be granted by the author in writing.